Hit the ground running. The National Work Readiness Credential (NWRC) workshop will certify you’re ready for work. The NWRC class consists of up to 25 hours of training in areas such as communication, work-place math, and customer service. Having the NWRC lets an employer know you have what it takes to be a great employee. We offer it at no cost to you.


How to Sign Up

Signing up is easy.  You must:

  • Be 18 years or older
  • Be able to complete a 25-hour training program

Visit or call the Smart Business Resource Center.  Our friendly staff will assist you with any questions you may have.  

Call: (530) 245-1550 

Visit:
The Smart Business Resource Center

1201 Placer Street, Redding, CA 96001

 

Frequently Asked Questions

  • Is this paid training? 
    • No, but all tutoring and test fees are covered by a grant through the Smart Center.
  • How long is training? 
    • It varies how many weeks the class will last.  Training could be up to 25 hours depending on individual’s skills level.
  • What kind of jobs can we get after? 
    • Any kind.  The National Work Readiness Credential is nationally recognized as proof of your readiness to work.
  • Is there a cost? 
    • No, the training is free.
  • What will I learn in training? 
    • Work related math, active listening, reading, and situational judgment.
  • Do you provide bus passes to get to training? 
    • Unfortunately, we do not.
  • When are the classes scheduled? 
    • We will work with you to schedule times to meet at the Smart offices.  Meeting will occur during normal business hours.  M-F 9 am to 5 pm.
  • What if I don’t pass a certain section(s) of the test? 
    • We will work with you to gain skills needed to pass and you can retake any part of the test.
  • What if I need help with a part of the test? 
    • We have a Smart Center Representative attending that can assist you with any part of the test.
  • What do I need to bring? 
    • A great attitude.
  • Is there a dress code? 
    • We only ask that you do not wear anything offensive or something you can’t wear in a public business office.
  • When is your next available training? 
    • Classes are open now.  Please call today!



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Upcoming Events

  • Become Computer Savvy & Learn Email Etiquette

    Topics include: Saving your documents, using an Internet browsing program, printing information ...

  • Become Computer Savvy & Learn Email Etiquette

    Tuesday, Oct 23, 2018 -

    Time: 1:30pm - 3:00pm

    Topics include: Saving your documents, using an Internet browsing program, printing information from a website, navigating the Smart website, and using your email to upload a resume.


    Location


    Smart Business Resource Center
    1201 Placer Street
    Redding, CA 96001

    Event Fees:


    $ 0.00 Computer Basics

    1ST ANNUAL NVEAC MEMBERSHIP APPRECIATION MIXER

    Thursday, Oct 25, 2018 -

    Time: 5:30pm - 8:00pm

    The North Valley Employer Advisory Council invites members to an open house mixer!
    Enjoy great food and wine 
    Bring a new member and have your business entered into a drawing for a paid 2019 membership
    Raffles, prizes, & entertainment
    A fun night to meet fellow members and get to know your NVEAC Board of Directors.

    Location


    Kelly's Pub & Wine Bar
    2155 Ste. C, Hilltop Drive
    Redding, CA 96002

    Event Fees:


    Intro to Microsoft Excel

    Thursday, Oct 25, 2018 -

    Time: 1:30pm - 3:00pm

    Learn how to use Microsoft's electronic spreadsheet program in this beginning workshop. We will go over basic terminology, the ribbon, spreadsheet tools, navigating the spreadsheet, selecting cells and ranges, basic formulas, and entering data to create a simple spreadsheet. 
    Designed for those who have basic computer skills, but little to no experience with the Microsoft Excel program.


    Location


    Smart Business Resource Center
    1201 Placer Street
    Redding, CA 96001

    Event Fees:


    $ 0.00 Excel Workshop

    Intro to Microsoft Word

    Thursday, Oct 25, 2018 -

    Time: 9:30am - 11:00am

    Expand your knowledge of the MS Word program in this basic skills workshop. Get a better understanding of how to use this common word processor, including:  understanding the ribbon, creating and editing documents, formatting and printing documents, and more. 
    Designed for those who have basic computer skills, but little to no experience with the Microsoft Word program.


    Location


    Smart Business Resource Center
    1201 Placer Street
    Reddding, CA 96001

    Event Fees:


    $ 0.00 Intro to Word

    Employment Law Update – Tips and Trends for 2019

    Thursday, Nov 8, 2018 -

    Time: 8:15am - 12:00pm

    Join us in the morning from 8:30 a.m. to 12 noon to discuss the important, and sometimes unexpected, implications of recent employment trends. We will explore need-to-know current legal matters, and provide analysis and commentary on:
    • EEOC regulations - wellness programs, EEO-1 reporting, LGBT protections and complaints, and handling other types administrative complaints.
    • Hire right - identifying systemic issues when vetting applicants.
    • Employee pay compliance - Fair Pay Act, minimum wage, and DOL regulations.
    • Leave me alone - retaliation claims based on leaves, discrimination, and harassment.
    • New legislation for 2019.
    • Significant employment case law.
    • Employment contracts.
    • Wage and hour developments.
    • Leave of absence rules.
    • Overtime regulations.
    • Rest periods, breaks, and lunch hours.
    • Federal and state reasonable accommodation issues.
    • Hiring a quality workforce; getting the right person.

    Location


    Sheraton Hotel
    820 Sundial Bridge Drive
    Redding, CA 96001

    Event Fees:


  • 1ST ANNUAL NVEAC MEMBERSHIP APPRECIATION MIXER

    The North Valley Employer Advisory Council invites members to an open house mixer!

  • Become Computer Savvy & Learn Email Etiquette

    Tuesday, Oct 23, 2018 -

    Time: 1:30pm - 3:00pm

    Topics include: Saving your documents, using an Internet browsing program, printing information from a website, navigating the Smart website, and using your email to upload a resume.


    Location


    Smart Business Resource Center
    1201 Placer Street
    Redding, CA 96001

    Event Fees:


    $ 0.00 Computer Basics

    1ST ANNUAL NVEAC MEMBERSHIP APPRECIATION MIXER

    Thursday, Oct 25, 2018 -

    Time: 5:30pm - 8:00pm

    The North Valley Employer Advisory Council invites members to an open house mixer!
    Enjoy great food and wine 
    Bring a new member and have your business entered into a drawing for a paid 2019 membership
    Raffles, prizes, & entertainment
    A fun night to meet fellow members and get to know your NVEAC Board of Directors.

    Location


    Kelly's Pub & Wine Bar
    2155 Ste. C, Hilltop Drive
    Redding, CA 96002

    Event Fees:


    Intro to Microsoft Excel

    Thursday, Oct 25, 2018 -

    Time: 1:30pm - 3:00pm

    Learn how to use Microsoft's electronic spreadsheet program in this beginning workshop. We will go over basic terminology, the ribbon, spreadsheet tools, navigating the spreadsheet, selecting cells and ranges, basic formulas, and entering data to create a simple spreadsheet. 
    Designed for those who have basic computer skills, but little to no experience with the Microsoft Excel program.


    Location


    Smart Business Resource Center
    1201 Placer Street
    Redding, CA 96001

    Event Fees:


    $ 0.00 Excel Workshop

    Intro to Microsoft Word

    Thursday, Oct 25, 2018 -

    Time: 9:30am - 11:00am

    Expand your knowledge of the MS Word program in this basic skills workshop. Get a better understanding of how to use this common word processor, including:  understanding the ribbon, creating and editing documents, formatting and printing documents, and more. 
    Designed for those who have basic computer skills, but little to no experience with the Microsoft Word program.


    Location


    Smart Business Resource Center
    1201 Placer Street
    Reddding, CA 96001

    Event Fees:


    $ 0.00 Intro to Word

    Employment Law Update – Tips and Trends for 2019

    Thursday, Nov 8, 2018 -

    Time: 8:15am - 12:00pm

    Join us in the morning from 8:30 a.m. to 12 noon to discuss the important, and sometimes unexpected, implications of recent employment trends. We will explore need-to-know current legal matters, and provide analysis and commentary on:
    • EEOC regulations - wellness programs, EEO-1 reporting, LGBT protections and complaints, and handling other types administrative complaints.
    • Hire right - identifying systemic issues when vetting applicants.
    • Employee pay compliance - Fair Pay Act, minimum wage, and DOL regulations.
    • Leave me alone - retaliation claims based on leaves, discrimination, and harassment.
    • New legislation for 2019.
    • Significant employment case law.
    • Employment contracts.
    • Wage and hour developments.
    • Leave of absence rules.
    • Overtime regulations.
    • Rest periods, breaks, and lunch hours.
    • Federal and state reasonable accommodation issues.
    • Hiring a quality workforce; getting the right person.

    Location


    Sheraton Hotel
    820 Sundial Bridge Drive
    Redding, CA 96001

    Event Fees:


  • Intro to Microsoft Excel

    Learn how to use Microsoft's electronic spreadsheet program in this beginning ...

  • Become Computer Savvy & Learn Email Etiquette

    Tuesday, Oct 23, 2018 -

    Time: 1:30pm - 3:00pm

    Topics include: Saving your documents, using an Internet browsing program, printing information from a website, navigating the Smart website, and using your email to upload a resume.


    Location


    Smart Business Resource Center
    1201 Placer Street
    Redding, CA 96001

    Event Fees:


    $ 0.00 Computer Basics

    1ST ANNUAL NVEAC MEMBERSHIP APPRECIATION MIXER

    Thursday, Oct 25, 2018 -

    Time: 5:30pm - 8:00pm

    The North Valley Employer Advisory Council invites members to an open house mixer!
    Enjoy great food and wine 
    Bring a new member and have your business entered into a drawing for a paid 2019 membership
    Raffles, prizes, & entertainment
    A fun night to meet fellow members and get to know your NVEAC Board of Directors.

    Location


    Kelly's Pub & Wine Bar
    2155 Ste. C, Hilltop Drive
    Redding, CA 96002

    Event Fees:


    Intro to Microsoft Excel

    Thursday, Oct 25, 2018 -

    Time: 1:30pm - 3:00pm

    Learn how to use Microsoft's electronic spreadsheet program in this beginning workshop. We will go over basic terminology, the ribbon, spreadsheet tools, navigating the spreadsheet, selecting cells and ranges, basic formulas, and entering data to create a simple spreadsheet. 
    Designed for those who have basic computer skills, but little to no experience with the Microsoft Excel program.


    Location


    Smart Business Resource Center
    1201 Placer Street
    Redding, CA 96001

    Event Fees:


    $ 0.00 Excel Workshop

    Intro to Microsoft Word

    Thursday, Oct 25, 2018 -

    Time: 9:30am - 11:00am

    Expand your knowledge of the MS Word program in this basic skills workshop. Get a better understanding of how to use this common word processor, including:  understanding the ribbon, creating and editing documents, formatting and printing documents, and more. 
    Designed for those who have basic computer skills, but little to no experience with the Microsoft Word program.


    Location


    Smart Business Resource Center
    1201 Placer Street
    Reddding, CA 96001

    Event Fees:


    $ 0.00 Intro to Word

    Employment Law Update – Tips and Trends for 2019

    Thursday, Nov 8, 2018 -

    Time: 8:15am - 12:00pm

    Join us in the morning from 8:30 a.m. to 12 noon to discuss the important, and sometimes unexpected, implications of recent employment trends. We will explore need-to-know current legal matters, and provide analysis and commentary on:
    • EEOC regulations - wellness programs, EEO-1 reporting, LGBT protections and complaints, and handling other types administrative complaints.
    • Hire right - identifying systemic issues when vetting applicants.
    • Employee pay compliance - Fair Pay Act, minimum wage, and DOL regulations.
    • Leave me alone - retaliation claims based on leaves, discrimination, and harassment.
    • New legislation for 2019.
    • Significant employment case law.
    • Employment contracts.
    • Wage and hour developments.
    • Leave of absence rules.
    • Overtime regulations.
    • Rest periods, breaks, and lunch hours.
    • Federal and state reasonable accommodation issues.
    • Hiring a quality workforce; getting the right person.

    Location


    Sheraton Hotel
    820 Sundial Bridge Drive
    Redding, CA 96001

    Event Fees:


  • Intro to Microsoft Word

    Expand your knowledge of the MS Word program in this basic skills ...

  • Become Computer Savvy & Learn Email Etiquette

    Tuesday, Oct 23, 2018 -

    Time: 1:30pm - 3:00pm

    Topics include: Saving your documents, using an Internet browsing program, printing information from a website, navigating the Smart website, and using your email to upload a resume.


    Location


    Smart Business Resource Center
    1201 Placer Street
    Redding, CA 96001

    Event Fees:


    $ 0.00 Computer Basics

    1ST ANNUAL NVEAC MEMBERSHIP APPRECIATION MIXER

    Thursday, Oct 25, 2018 -

    Time: 5:30pm - 8:00pm

    The North Valley Employer Advisory Council invites members to an open house mixer!
    Enjoy great food and wine 
    Bring a new member and have your business entered into a drawing for a paid 2019 membership
    Raffles, prizes, & entertainment
    A fun night to meet fellow members and get to know your NVEAC Board of Directors.

    Location


    Kelly's Pub & Wine Bar
    2155 Ste. C, Hilltop Drive
    Redding, CA 96002

    Event Fees:


    Intro to Microsoft Excel

    Thursday, Oct 25, 2018 -

    Time: 1:30pm - 3:00pm

    Learn how to use Microsoft's electronic spreadsheet program in this beginning workshop. We will go over basic terminology, the ribbon, spreadsheet tools, navigating the spreadsheet, selecting cells and ranges, basic formulas, and entering data to create a simple spreadsheet. 
    Designed for those who have basic computer skills, but little to no experience with the Microsoft Excel program.


    Location


    Smart Business Resource Center
    1201 Placer Street
    Redding, CA 96001

    Event Fees:


    $ 0.00 Excel Workshop

    Intro to Microsoft Word

    Thursday, Oct 25, 2018 -

    Time: 9:30am - 11:00am

    Expand your knowledge of the MS Word program in this basic skills workshop. Get a better understanding of how to use this common word processor, including:  understanding the ribbon, creating and editing documents, formatting and printing documents, and more. 
    Designed for those who have basic computer skills, but little to no experience with the Microsoft Word program.


    Location


    Smart Business Resource Center
    1201 Placer Street
    Reddding, CA 96001

    Event Fees:


    $ 0.00 Intro to Word

    Employment Law Update – Tips and Trends for 2019

    Thursday, Nov 8, 2018 -

    Time: 8:15am - 12:00pm

    Join us in the morning from 8:30 a.m. to 12 noon to discuss the important, and sometimes unexpected, implications of recent employment trends. We will explore need-to-know current legal matters, and provide analysis and commentary on:
    • EEOC regulations - wellness programs, EEO-1 reporting, LGBT protections and complaints, and handling other types administrative complaints.
    • Hire right - identifying systemic issues when vetting applicants.
    • Employee pay compliance - Fair Pay Act, minimum wage, and DOL regulations.
    • Leave me alone - retaliation claims based on leaves, discrimination, and harassment.
    • New legislation for 2019.
    • Significant employment case law.
    • Employment contracts.
    • Wage and hour developments.
    • Leave of absence rules.
    • Overtime regulations.
    • Rest periods, breaks, and lunch hours.
    • Federal and state reasonable accommodation issues.
    • Hiring a quality workforce; getting the right person.

    Location


    Sheraton Hotel
    820 Sundial Bridge Drive
    Redding, CA 96001

    Event Fees:


  • Employment Law Update – Tips and Trends for

    Join us in the morning from 8:30 a.m. to 12 noon to discuss the important, and ...

  • Become Computer Savvy & Learn Email Etiquette

    Tuesday, Oct 23, 2018 -

    Time: 1:30pm - 3:00pm

    Topics include: Saving your documents, using an Internet browsing program, printing information from a website, navigating the Smart website, and using your email to upload a resume.


    Location


    Smart Business Resource Center
    1201 Placer Street
    Redding, CA 96001

    Event Fees:


    $ 0.00 Computer Basics

    1ST ANNUAL NVEAC MEMBERSHIP APPRECIATION MIXER

    Thursday, Oct 25, 2018 -

    Time: 5:30pm - 8:00pm

    The North Valley Employer Advisory Council invites members to an open house mixer!
    Enjoy great food and wine 
    Bring a new member and have your business entered into a drawing for a paid 2019 membership
    Raffles, prizes, & entertainment
    A fun night to meet fellow members and get to know your NVEAC Board of Directors.

    Location


    Kelly's Pub & Wine Bar
    2155 Ste. C, Hilltop Drive
    Redding, CA 96002

    Event Fees:


    Intro to Microsoft Excel

    Thursday, Oct 25, 2018 -

    Time: 1:30pm - 3:00pm

    Learn how to use Microsoft's electronic spreadsheet program in this beginning workshop. We will go over basic terminology, the ribbon, spreadsheet tools, navigating the spreadsheet, selecting cells and ranges, basic formulas, and entering data to create a simple spreadsheet. 
    Designed for those who have basic computer skills, but little to no experience with the Microsoft Excel program.


    Location


    Smart Business Resource Center
    1201 Placer Street
    Redding, CA 96001

    Event Fees:


    $ 0.00 Excel Workshop

    Intro to Microsoft Word

    Thursday, Oct 25, 2018 -

    Time: 9:30am - 11:00am

    Expand your knowledge of the MS Word program in this basic skills workshop. Get a better understanding of how to use this common word processor, including:  understanding the ribbon, creating and editing documents, formatting and printing documents, and more. 
    Designed for those who have basic computer skills, but little to no experience with the Microsoft Word program.


    Location


    Smart Business Resource Center
    1201 Placer Street
    Reddding, CA 96001

    Event Fees:


    $ 0.00 Intro to Word

    Employment Law Update – Tips and Trends for 2019

    Thursday, Nov 8, 2018 -

    Time: 8:15am - 12:00pm

    Join us in the morning from 8:30 a.m. to 12 noon to discuss the important, and sometimes unexpected, implications of recent employment trends. We will explore need-to-know current legal matters, and provide analysis and commentary on:
    • EEOC regulations - wellness programs, EEO-1 reporting, LGBT protections and complaints, and handling other types administrative complaints.
    • Hire right - identifying systemic issues when vetting applicants.
    • Employee pay compliance - Fair Pay Act, minimum wage, and DOL regulations.
    • Leave me alone - retaliation claims based on leaves, discrimination, and harassment.
    • New legislation for 2019.
    • Significant employment case law.
    • Employment contracts.
    • Wage and hour developments.
    • Leave of absence rules.
    • Overtime regulations.
    • Rest periods, breaks, and lunch hours.
    • Federal and state reasonable accommodation issues.
    • Hiring a quality workforce; getting the right person.

    Location


    Sheraton Hotel
    820 Sundial Bridge Drive
    Redding, CA 96001

    Event Fees:


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