Hit the ground running. The National Work Readiness Credential (NWRC) workshop will certify you’re ready for work. The NWRC class consists of up to 25 hours of training in areas such as communication, work-place math, and customer service. Having the NWRC lets an employer know you have what it takes to be a great employee. We offer it at no cost to you.

How to Sign Up

Signing up is easy.  You must:

  • Be 18 years or older
  • Be able to complete a 25-hour training program

Visit or call the Smart Business Resource Center.  Our friendly staff will assist you with any questions you may have.  

Call: (530) 245-1550 

The Smart Business Resource Center

1201 Placer Street, Redding, CA 96001


Frequently Asked Questions

  • Is this paid training? 
    • No, but all tutoring and test fees are covered by a grant through the Smart Center.
  • How long is training? 
    • It varies how many weeks the class will last.  Training could be up to 25 hours depending on individual’s skills level.
  • What kind of jobs can we get after? 
    • Any kind.  The National Work Readiness Credential is nationally recognized as proof of your readiness to work.
  • Is there a cost? 
    • No, the training is free.
  • What will I learn in training? 
    • Work related math, active listening, reading, and situational judgment.
  • Do you provide bus passes to get to training? 
    • Unfortunately, we do not.
  • When are the classes scheduled? 
    • We will work with you to schedule times to meet at the Smart offices.  Meeting will occur during normal business hours.  M-F 9 am to 5 pm.
  • What if I don’t pass a certain section(s) of the test? 
    • We will work with you to gain skills needed to pass and you can retake any part of the test.
  • What if I need help with a part of the test? 
    • We have a Smart Center Representative attending that can assist you with any part of the test.
  • What do I need to bring? 
    • A great attitude.
  • Is there a dress code? 
    • We only ask that you do not wear anything offensive or something you can’t wear in a public business office.
  • When is your next available training? 
    • Classes are open now.  Please call today!

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