• Full Time
  • Butte County , Chico
  • Oct 1, 2019



Job Developer

At Goodwill Industries® Sacramento Valley & Northern Nevada, Inc. (Goodwill) you’ll hear us say “because of Goodwill” a lot. Often it means, “because of Goodwill I got a hand up” or “because of Goodwill I have a chance.” Our organization is built on a rich history of finding the hidden value and possibility in people and donated goods alike since 1933. Today, we continue to innovate the social enterprise of our founders and lead with our mission to utilize Goodwill resources to help people with disadvantages achieve self-sufficiency in everything we do. This mission is expressed through our retail stores and collection sites which create an accessible shopping experience for all, an environmentally conscious alternative to the landfill, and an employment platform for 2,700 people annually. We go beyond creating jobs alone and provide essential resources to our Family of Nonprofits and regional community partners serving over 350,000 people with disabilities, people experiencing homelessness, veterans, seniors, opportunity youth and children in need every year. That’s over 900,000 life-changing services including job training, emergency shelter for families, resource and referral information, meals, youth advocacy, and mental health counseling. Over 95% of total revenues are dedicated giving back to the communities we serve.

General Summary:

Reporting to the Mission Services Coordinator, the Job Developer performs employment preparation, placement, retention, and advancement activities for unemployed and underemployed job seekers. The Job Developer provides customized services to job seekers, with a particular emphasis on skill building,  and serves as a liaison with employers to match candidates to demand-driven employment opportunities. The goal of this position is to ensure the successful hire of as many job seekers as possible. This position continually upholds the Mission, Vision, and Values of the organization.

This is a full-time, hourly position eligible for Medical, Dental, Vision, Life Insurance; 403(b) retirement plan; paid Holidays, Sick and Vacation.

Principal Duties & Responsibilities:

Essential Functions:

Completes new job seeker intake, coordinating the collection and documentation of personal information and compiling and maintaining confidential files according to organizational policy and procedure.
Orients new job seekers to the job development process, the current labor market, and establishes the relationship between job developer and job seeker.
Conducts comprehensive, strengths-based assessments for job seekers to establish barrier evaluations,  skills inventories, and performance benchmarks; develops actionable Individual Service Plans (ISP) based on these assessments.
Coaches job seekers to discover and access workforce development, financial capability, work support and health and wellness services, training, resources, and tools to support self-sufficiency.
Inputs comprehensive, succinct case notes that illustrate job seekers’ progress in the organization’s database software on a daily basis.
Works hands-on with job seekers, helping to develop the hard- and soft-skills needed to qualify for demand-driven jobs.
Completes job readiness training with job seekers, ensuring competency in topics including but not limited to resume development, behavior-based interviewing, etc.
Monitors progress toward self-directed goals and regularly coaches participants toward goals by employing active listening skills, asking powerful questions, championing self-management, and establishing mutual accountability.
Networks and develops a vast portfolio of employer partners with real-time job openings that align with the mission, vision, and values of the organization; secures commitments to hire from employer partners.
Matches qualified job seekers with appropriate employers, arranges and schedules interviews, and ensures the successful hiring of job seekers with a goal of at least a 75% placement rate.

Assists with completing applications and forms, preparing resumes and cover letters, and mock interviews.
Refers, coordinates, and follows up on the provision of supportive services to develop a safety net for job seekers; maintains working knowledge of community resources and information relevant to job seekers.
Meets and regularly communicates with referring agency partners to share information regarding job seekers’ progress; makes recommendations for additional services to referring agencies as needed.
Acts as a mentor and coach during  job to maximize retention, resilience, and problem-solving skills.
Provides pathways for advancement and upskilling for post-hire job seekers.
Prepares reports for submission to referring agencies and supports the billing process in accordance with organizational policy and procedure.
Reports and documents critical incidents and behavior improvement plans involving participants; routes information to appropriate organizational staff.
Facilitates the provision of reasonable accommodations, etiquette training, and integration support for job seekers in the community and employment training locations.
Acts as the public face of the organization; attends job fairs, meetings, conferences, etc. on behalf of the organization with the intent to develop employment opportunities for job seekers.
Ensures compliance with all applicable local, state and federal laws, organizational policies and procedures, CARF standards, and safety and security regulations.
Incidental Functions:

Other related duties as assigned.


Associate’s Degree in business, social services, special education, or related field and at least two years’ successful experience in the delivery of workforce development, sales, vocational rehabilitation or other related field required.
Ability to maintain a high degree of confidentiality and professional integrity.
Ability to demonstrate excellent administrative and organizational skills.
Ability to demonstrate excellent written and verbal communication skills.
Ability to demonstrate excellent marketing and presentation skills.
Ability to demonstrate personal effectiveness through strong problem-solving and time-management skills.
Ability to demonstrate proficiency working with computers including but not limited to Microsoft Office Suite and database systems.
Ability to demonstrate excellent customer service and interpersonal skills.
Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable.
Must be 21 years of age or older.
Must provide proof of identification and eligibility to work in the United States.
Must pass a drug and background screening.
Must have access to reliable transportation that does not interfere with performing the essential functions of the job description, cause tardiness, or unexcused absences.
Does not exhibit behavior that indicates an ongoing tendency toward theft, violence, dishonesty, deceit, drug use, moral turpitude or predatory behavior in conflict with the functions listed within this job description.
Must be able to perform the essential functions of the job description with or without reasonable accommodation.

Positions Supervised:


Work Conditions/Hazards:

Work is primarily performed within a retail, production, and office environment.
Work environments are usually fast-paced and can include instances of critical or unusual situations.

This job description is not designed to cover or contain a comprehensive listing of duties, responsibilities or activities that are required.  Duties, responsibilities or activities may change, or new ones may be assigned at any time with or without notice to accommodate the needs of the organization.

Offers of employment may be contingent on satisfactory results of a criminal history background check and drug test.

This organization participates in E-Verify. E-Verify is a service that verifies authorization to work in the U.S. through the U.S. Department of Homeland Security (DHS) and the U.S. Department of Social Security (SSA).

Goodwill Industries® of Sacramento Valley & Northern Nevada, Inc. is an Equal Opportunity Employer and is committed to fostering diversity within its staff. Applications are encouraged from all persons regardless of their race, color, ancestry, religious creed, national origin, sex, sexual orientation, gender identity, gender expression, medical/physical/mental condition, pregnancy/childbirth and related medical condition, age, marital status, veteran status or history of incarceration.

Job Summary

Worksite City: Chico

Wages / Salary: $20.00 per hour

Benefits: Health, Dental, Vision, Paid Holidays

Number of hours/week: 40

Contract Status: Regular

Job closes on: 2019-10-01


Driver's License Required: Yes

DMV History:

FMCSA Medical Card Required:


Ways to apply

Apply on our company's website:

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